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I want free credit in my account as I couldn't use the credits at all due to confusion with 12 months subscription

Mohit Vadhera 0 Reputation points
2024-05-15T11:20:42.16+00:00

Hi Team,

I was thinking that I have 200$ in my account which I can use in 12 months but when I came to try services. I find the account is expired with free credits.

Kindly help to restore my unused credit so I can test and compare Devops, Kubernetes related serivces with AWS.

Thanks,

Mohit Vadhera

Azure Cost Management
Azure Cost Management
A Microsoft offering that enables tracking of cloud usage and expenditures for Azure and other cloud providers.
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  1. Andreas Baumgarten 98,631 Reputation points MVP
    2024-05-15T11:28:42.1+00:00

    Hi @Mohit Vadhera ,

    maybe it's a misunderstanding:

    The 200 US$ credit is for 30 days only. After the 30 days the 200 US$ are "gone" and can't be "reset".

    Also it's not possible to extend the 30 days period as far as I know.

    User's image

    Source: https://azure.microsoft.com/en-us/free#all-free-services

    (If the reply was helpful please don't forget to upvote and/or accept as answer, thank you)

    Regards

    Andreas Baumgarten

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  2. Abdul 1,795 Reputation points Microsoft Vendor
    2024-05-29T08:38:57.74+00:00

    Hi Mohit Vadhera,

    We appreciate your engagement with us on the Microsoft Q&A forum.

    In addition to @Andreas Baumgarten helpful response, to add to his points, here are a few more details:

    • After the 30-day trial period, Azure will disable your subscription.
    • To keep using Azure services after your free trial ends, you need to upgrade your subscription to a pay-as-you-go model.
    • After upgrading, you will retain access to the free services for the rest of the 12 months.

    If the information is helpful, please consider by clicking the "Upvote" and "Accept Answer" on the post.

    If you are still facing the issue, please let us know in the comments. We are happy to help you.

    Thank you.

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