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Unable to launch Interactive Labs
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![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(57.599999999999994, 27%, 15%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMS%3C/text%3E%3C/svg%3E)
in the practice lab module, we have VM for practice. this vm is not opening, it asks for verification and after verification it loads for sometime and asks to try again and this goes on
This question is related to the following Learning Module
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(256, 17%, 34%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ER%3C/text%3E%3C/svg%3E)
Hi mohammad saif,
We apologize for any disruption you're facing. Our team is actively investigating and addressing the issue. Rest assured, we'll keep you informed with updates as soon as we have them.
Thank you for your understanding and patience.
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(108.80000000000001, 49%, 20%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMS%3C/text%3E%3C/svg%3E)
Hi @RNareddy ,
when it will be resolved? it is closed from last 10 days.
Kindly check and resolve it ASAP.
Thanks and Regards,
Mahesh Shinde
We sincerely apologize for any inconvenience you're experiencing. Our team is diligently working to investigate and resolve the issue. We kindly ask for your patience and understanding, and we will provide updates as soon as possible.
Thank you very much for your cooperation.
Any update on above? I am still getting the same error.
Could you please confirm are any other ways to connect the labs and perform the same.
Thanks and Regards,
Mahesh
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(204.8, 40%, 29%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMS%3C/text%3E%3C/svg%3E)
We appreciate your patience. We will inform you as soon as we receive any update on the issue.
Thank you.
Any update on the above? now it has been months since it was not working.
so, could you please provide the update on the same and when it will be shorted out?
Thanks and regards,
Mahesh Shinde.
Any update on the above? now it has been months since it was not working.
so, could you please provide the update on the same and when it will be shorted out?
Thanks and regards,
Mahesh Shinde.