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How to connect to Dynamics 365 Sales Insight via trial org ?

Tabassum, Hena 0 Reputation points
2024-05-15T17:44:34.6133333+00:00

I am trying to create an assistant card and following the instructions provided in the tutorial - https://learn.microsoft.com/en-us/training/modules/sales-insights-lab/2-hello-world

However, unable to establish a connection with Dynamics 365 Sales Insights via my trial org.

It throws the following error -

AADSTS500200: User account is a personal Microsoft account. Personal Microsoft accounts are not supported for this application unless explicitly invited to an organization. Try signing out and signing back in with an organizational account.

For trial org, I am using my personal email.

This question is related to the following Learning Module

Dynamics 365 Training
Dynamics 365 Training
Dynamics 365: A Microsoft cloud-based business platform that provides customer relationship management and enterprise resource planning solutions.Training: Instruction to develop new skills.
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  1. Kiran P 630 Reputation points Microsoft Vendor
    2024-05-16T06:38:03.08+00:00

    Hi Tabassum, Hena,

    Thank you for submitting your query on the Microsoft Q&A Platform. 

    We apologize for any inconvenience you may have encountered while creating an assistant card.

    Please follow the below mentioned steps.

    Step 1: Please sign out from all active tabs within your current browser and clear the cache files. Afterwards, attempt to log in again using your learn ID credentials. 

    Step 2: Sign out from your current browser session and attempt to log in using an incognito or in-private browsing window. 

    Step 3: Utilize an alternative browser and attempt to log in once more. 

    Step 4: Test logging in with a new Outlook account within the learning path using a completely different browser.

    Note: Make sure you go through every single step in the learning path to follow all the steps closely to get the most out of the learning experience. For trial, please try with organizational account.

    If you have found the answer provided to be helpful, please click on the "Accept answer/Upvote" button so that it is useful for other members in the Microsoft Q&A community.

    Thank you.

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