Hi Pratibha Luthra - The error "Unable to retrieve child resources" while working with Azure Storage Explorer can be mainly because of the 2 reasons:
- You have some kind of proxy configuration in the environment
- You are missing read/list permission on the resource.
The same is discussed in the below link:
For #1, If you have proxy configuration in your environment, and passing that in the ASE but still not working, let me know the version you are using.
For #2, kindly verify you have the required permissions. You can provide Reader / Contributor level role on the management plane AND Storage Blob Data Contributor on the data plane to test ahead.
Please let us know if you have any further queries. I’m happy to assist you further.
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