How do I disable the MFA on my O365 user accounts?

Question

Hi,

How do I disable the MFA on my O365 user accounts?

All of the user accounts are showing as disabled for MFA, but I get a prompt to download the authenticator app and it gives no other option to log in.

I look forward to your response.

Thanks.

Answer 1

Is Security defaults enabled?

https://learn.microsoft.com/en-us/entra/fundamentals/security-defaults

or a conditional Access policy requiring MFA?

https://learn.microsoft.com/en-us/entra/identity/conditional-access/howto-conditional-access-policy-all-users-mfa

Is MFA registration required?

https://learn.microsoft.com/en-us/entra/id-protection/howto-identity-protection-configure-mfa-policy

Answer 2

Ok, then you wont be able to disable the MFA requirement short of turning security Defaults off for everyone ( not recommended)