Cant delete Microsoft Tenant

Question

We have ceased trading and i am attempting to complete final deletion of our tenant

The Tenant ID is
79750ccc-dcca-4ad5-8868-d3c92e94f02f

I am the only user and listed as a global admin however it is also my home tenant and the only organization i am a member of.

I have completed the removal of all subscriptions and then waited the 72 hours and i have no subscriptions showing in the admin center or store for business

All units in green except the subscriptions one but I'm out of ideas

Can Microsoft remove the tenant for me?

Will removing the tenant remove my account also or do i need to log back in and remove that somehow also

Thankyou for any assistance.

Answer 1

Hi @Josh Thomas ,

Typically you can find hidden or self-service subscriptions in the Microsoft 365 admin center under Billing > Your Products. After you cancel the subscription, refresh and delete, you may need to wait 24 hours before it reflects properly and you can delete the tenant.

https://learn.microsoft.com/en-us/microsoft-365/commerce/subscriptions/manage-self-service-purchases-admins?view=o365-worldwide

If you tried this already and cannot find any subscriptions in the admin center, I would recommend creating a free support ticket with Billing and Subscription support so that they can delete these manually and get this resolved.

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