Problem on azure machine learning

Question

Hye, Can I know how to fix this : Failed to load files Connecting to file share with SAS token failed. Check network connection and try again. Trace ID : fcc4520b-58de-4bcc-8ef7-21906c5915e9

Answer 1

Hi @Barirah Zainal Abidin,

Thank you for reaching out to Microsoft Q&A forum!

The error message indicates that there was an issue connecting to a file share using a SAS token. Here are some steps you can take to troubleshoot and resolve the issue:

• Verify that the SAS token is valid and has not expired. Even though the SAS token has valid dates, it is possible that it has expired. Make sure that the SAS token is still valid and has not expired.
• Ensure that the network connection is stable and that there are no firewall or network security rules blocking the connection between the machine learning workspace and the file share.
• Verify that the SAS token has the necessary permissions to access the file share.
• Ensure that the file share path is correct and that it is accessible from the machine learning workspace.
• If the issue persists, try generating a new SAS token with the necessary permissions and use it to connect to the file share.

Additional info: Grant limited access to Azure Storage resources SAS.

I hope this helps. Do let us know if you face any further issues.

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