Getting error "Our services aren't available right now" While configure Azure front door on top of Application gate way

Chinmaya Chhotaray 0 Reputation points
2024-05-16T09:37:31.9566667+00:00

My Application is deployed on useast2 and central us on the aks cluster. They are using the service as a load balancer. On top of the load balancer, we are using an application gateway where all routing rules are configured.On top of that we are using a traffic manager to accept traffic from globaly.

Now we are planning to replace traffic manger with Azure front door standard. I have configured AFD already and origin is set to application gateway. But I am getting Our services aren't available right now.

Screenshot 2024-05-16 at 3.04.22 PM

Can anyone help me to fix this issue?

Azure Front Door
Azure Front Door
An Azure service that provides a cloud content delivery network with threat protection.
688 questions
Azure Application Gateway
Azure Application Gateway
An Azure service that provides a platform-managed, scalable, and highly available application delivery controller as a service.
1,078 questions
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  1. GitaraniSharma-MSFT 49,651 Reputation points Microsoft Employee
    2024-05-16T10:01:04.15+00:00

    Hello @Chinmaya Chhotaray ,

    Welcome to Microsoft Q&A Platform. Thank you for reaching out & hope you are doing well.

    I understand that you configured Azure Front Door in front of your Application gateway but you are getting the following error "Our services aren't available right now".

    May I know how long has it been since you configured the Azure Front Door?

    Azure Front Door Standard/Premium Endpoint takes 10 to 90 minutes to take effect.

    So, it is recommended for customers to check back after 30 minutes to 2 hours to see if the issue has auto mitigated.

    If the error is still presented after 3 hours, then we need to verify if the endpoint and origin mapping is correct.

    Please check the HTTP status code that you are receiving when accessing the Front Door.

    Kindly let us know if the above helps or you need further assistance on this issue.


    Please "Accept the answer" if the information helped you. This will help us and others in the community as well.

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