How to update/merge MCID profiles

Rahul Singh 0 Reputation points

Hi Community,

I have 2 profiles in the learn community. 1 personal and 1 work. The work profile however has 2 different email addresses from the organization. Some time ago, I could login with either work addresses, but, they each had their own MCID's. I now notice that the work and personal addresses are linked together and share 1 ID, however, the address I used to login with a different MCID is no longer linked to that profile.

The MCID which has my certificates etc is now lost and I cannot get to it with any login. Please can someone help me retrieve that MCID profile and link it to my current profiles?

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  1. Andreas Baumgarten 98,621 Reputation points MVP

    Hi @Rahul Singh ,

    Microsoft Certification / Exams is currently not supported in the Q&A forums.

    Maybe one of the links is helpful:

    Microsoft Training & Certification is supported on their own forums:

    Microsoft Training Support Forum

    Microsoft Certification - Profile/MCID Assistance

    Microsoft Certification - Profile/Account Linking

    It's possible to ask questions by clicking on "Get Started" -> "Ask a Question"

    or "Ask a new question >" and Learn/Cert Moderators will help you.

    Pearson VUE Support:

    Pearson VUE - Customer Service

    Pearson VUE - Chat

    (If the reply was helpful please don't forget to upvote and/or accept as answer, thank you)


    Andreas Baumgarten

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