Problems with Microsoft Remote Desktop on iPadOS and the new Pro M4

Nick Sasso 45 Reputation points

I’m not sure if this is the correct place to post this. I selected submit feedback in the app, but that took me to a place to ask questions instead of submitting bugs.

I just upgraded to the iPad Pro 11 Gen 2 to the iPad Pro 11inch M4. Remote Desktop on the M4 is not working as well on the new device. There are 3 issues: 1. The cursor on the screen does not align with the cursor on the host. It seems to be about .25 of an inch below the actual cursor. 2. The cursor in the app does not go to the top of the screen. This may be related to #1. It’s also about .25 below the screen in the app but at the top of the screen on the host. 3. Under Display “Retina” is not an option. This means that the quality is lower and the text is smaller which is a poor combination. The resolution of the screen changed a bit from 2384 x 1665 to 2420 x 1668 but that is not an option in the app. 

Remote Desktop
Remote Desktop
A Microsoft app that connects remotely to computers and to virtual apps and desktops.
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Accepted answer
  1. Elton Saul 85 Reputation points Microsoft Employee

    We have an update for the new iPad Pro resolutions coming. In the interim, you can use the TestFlight Beta app ( which has the fix (Build 5416).


    2 people found this answer helpful.

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