9,736 questions
What product or service is involved?
I want to change my credit card details
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(99.2, 74%, 19%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERJ%3C/text%3E%3C/svg%3E)
Robert Jan Canters
21
Reputation points
I know how to do this, but I'm unable to login! The system keeps saying ".....@.... is not in our system. But I'm sure it's the right account, because I don't have any onther account.
Microsoft 365 and Office | Install, redeem, activate | For business | Windows
Accepted answer
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Robert Jan Canters 21 Reputation points
2020-11-18T14:27:11.08+00:00 Microsoft 365-apps
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![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(128, 8%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EA%3C/text%3E%3C/svg%3E)
Anonymous2020-11-18T14:29:09.607+00:00 I'd work through this one.
https://support.microsoft.com/en-us/office/i-forgot-the-username-or-password-for-the-account-i-use-with-office-eba0b4a2-c0ae-472c-99f6-bc63ee2425a8#OfficePlans=signinmsa--please don't forget to Accept as answer if the reply is helpful--