How do we get email notifications whenever vm backup fails

Varsha Chandurkar (Trianz) 21

I want email notification when there is a failure status for vm backup.

SadiqhAhmed-MSFT 44,336 Reputation points Microsoft Employee

2020-11-18T19:27:41.287+00:00

Hello @Varsha Chandurkar (Trianz)

Adding a reference link - https://learn.microsoft.com/en-us/azure/backup/backup-azure-monitoring-built-in-monitor#using-activity-logs-to-get-notifications-for-successful-backups @Andreas Baumgarten has answered the query.

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Varsha Chandurkar (Trianz) 21 Reputation points

2020-11-18T19:40:19.747+00:00

Thanks for your reply.But I am looking for failed vm backup. Do you have any idea?
Andreas Baumgarten 108K Reputation points MVP

2020-11-18T19:51:57.817+00:00
You can configure alert notification for:

Critical: "In principle, any backup or recovery failure (scheduled or user triggered) would lead to generation of an alert and would be shown as a Critical alert and also destructive operations such as delete backup."

Warnings: "If the backup operation succeeds but with few warnings, they're listed as Warning alerts. Warning alerts are currently available only for Azure Backup Agent backups."

Details you can find here: https://learn.microsoft.com/en-us/azure/backup/backup-azure-monitoring-built-in-monitor#alert-types

The screenshot below in my answer shows where the configuration can be done in the Azure Portal.

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(If the reply was helpful please don't forget to upvote and/or accept as answer, thank you)

Regards
Andreas Baumgarten
Varsha Chandurkar (Trianz) 21 Reputation points

2020-11-19T11:01:16.077+00:00

After configuring notification, I am not getting any emails on failed or successful vm backup. Just got email for activation.
Andreas Baumgarten 108K Reputation points MVP

2020-11-19T11:08:32.63+00:00
In the link I provided above you can find:

Informational: Currently, no informational alert is generated by Azure Backup service.

As long as no Azure Backup failed you won't get a notification, neither a critical nor a warning.

Also be aware there are some scenarios you won't get a notification (critical or warning):

There are few exceptions when an alert isn't raised on a failure. They are:

User explicitly canceled the running job

The job fails because another backup job is in progress (nothing to act on here since we just have to wait for the previous job to finish)

The VM backup job fails because the backed-up Azure VM no longer exists

Consolidated Alerts

Source: https://learn.microsoft.com/en-us/azure/backup/backup-azure-monitoring-built-in-monitor#exceptions-when-an-alert-is-not-raised

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(If the reply was helpful please don't forget to upvote and/or accept as answer, thank you)

Regards
Andreas Baumgarten

Accepted answer

Andreas Baumgarten 108K Reputation points MVP

2020-11-18T19:15:35.387+00:00

The configuration for Backup Alert Notification can be done in the Recovery Service Vault:

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(If the reply was helpful please don't forget to upvote and/or accept as answer, thank you)

Regards
Andreas Baumgarten
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