Cannot Upgrade from Windows 10 Enterprise to Windows 11 Enterprise

William Billings 0 Reputation points
2024-05-16T20:13:24.4066667+00:00

My team and I are working on migrating a large number of computers from Windows 10 Enterprise to Windows 11 Enterprise. We have run into a subset of machines that refuse to upgrade. These machines are all identical as far as hardware is concerned. We have verified that they exceed the minimum requirements for running Windows We have tried upgrading using the Windows 11 download through Windows update, using a Windows 11 ISO, and using the Windows Update Assistant. We receive various error codes, but SetupDiag reports that it is unable to match any known failure signatures. The most recent failure generated the attached mini dump.

https://mycuconcord-my.sharepoint.com/:u:/g/personal/wbillings_concord_edu/Ef0AEW7publErq_nKUCAEv0B_pnWlrG7-91j37LQIGrzVA?e=SfNmcU

Thank you,

William

Windows 10
Windows 10
A Microsoft operating system that runs on personal computers and tablets.
10,933 questions
Windows 11
Windows 11
A Microsoft operating system designed for productivity, creativity, and ease of use.
8,606 questions
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2 answers

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  1. William Billings 0 Reputation points
    2024-05-17T15:33:53.0533333+00:00

    Good Morning Darrell,

    Please see the OneDrive link with the log files for each location inside.

    https://mycuconcord-my.sharepoint.com/:f:/g/personal/wbillings_concord_edu/EgtnX8H-MqVGjmqhY567DDUByWtwQKKP4fNP10_LdYa5VA?e=m64kbE

    Thank you,


  2. Ian Xue (Shanghai Wicresoft Co., Ltd.) 32,076 Reputation points Microsoft Vendor
    2024-05-20T04:17:48.7666667+00:00

    Hi William,

    Thanks for your post. Please understand that there are many reasons why you might receive an error message when upgrading or installing Windows 11, but common errors can be fixed with a few steps that you can do on your own. Note: An upgrade takes your device from an older version of Windows, such as Windows 7, Windows 8.1, or Windows 10 to Windows 11.

    Before searching for a specific error code, try the tips listed in General fixes. If those don't fix your upgrade or installation problem, check the table of error codes at the bottom of this article.

    Here are some things you can try to fix upgrade and installation errors:

    Remove external hardware

    Update Windows

    Uninstall non-Microsoft antivirus software

    Uninstall nonessential software

    Free up disk space

    More detail: Get help with Windows upgrade and installation errors - Microsoft Support

    Best Regards,

    Ian Xue


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