I accidently cancelled my subscription. When i try to reactivate it it is refusing.

Question

I accidently cancelled my subscription. When i try to reactivate it it is refusing. I created a new subscription also. even that was refused. please help me to reactivate the subscritption

Answer 1

Hello,

Thank you for posting in Q&A forum.

We suggest you try the following methods:

Firstly, it is recommended that you directly contact the service provider you previously subscribed to and explain your situation. They may be able to help you solve the problem and reactivate your subscription.

If the subscription is payment based, ensure that your payment information is up-to-date and valid. Sometimes, issues with payment information can lead to subscription rejection.

Try clearing the cache and cookies of the browser you are using, and try activating the subscription again. Sometimes, browser caching may cause some issues. If possible, try reactivating the subscription on different devices or networks. Sometimes, specific device or network issues can lead to subscription rejection.

Once done, restart your computer.

Best regards，

Jill Zhou

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