Guest user is unable to access files in Teams

Iniobong Nkanga 1,691 Reputation points
2024-05-18T17:30:19.96+00:00

Hello 

 

Please i need your help on this issue. 

 

A guest user is experiencing difficulty accessing files in Teams. 

 

How do i go about this to get this issue resolve. 

Microsoft Teams
Microsoft Teams
A Microsoft customizable chat-based workspace.
9,372 questions
0 comments No comments
{count} votes

3 answers

Sort by: Most helpful
  1. Mona AlOtaibe 0 Reputation points
    2024-05-19T08:30:02.3633333+00:00

    Check the permission of this file.

    0 comments No comments

  2. Niamat Jafferi 0 Reputation points
    2024-05-19T13:02:51.9933333+00:00

    When a guest wants to access a file on MS teams. If the file is originally shared by you, you should receive an email on Outlook with a message to give access.

    other way could be, you can share the file folder directly with that person and make some changes like anyone can access and only view the folder.

    0 comments No comments

  3. JimmyYang-MSFT 49,811 Reputation points Microsoft Vendor
    2024-05-20T09:51:27.9933333+00:00

    Hi @Iniobong Nkanga Welcome to Q&A forum!

    If the guest cannot access the files, you could try to follow these steps to see if this setting is correct in your environment:

    1)In O365 admin center, please check if you have enabled guest access in Teams.

    183465-image.png

    2)Check if you have enabled these options in M365 Groups Settings.

    183487-image.png

    3)In SharePoint Online Site, please check these settings: 183489-image.png

    183545-image.png

    In addition, to narrow down this issue, you could use this tools to identify issues that might prevent guest users from accessing files in Teams.


    If the answer is helpful, please click "Accept Answer" and kindly upvote it. If you have extra questions about this answer, please click "Comment". Note: Please follow the steps in our documentation to enable e-mail notifications if you want to receive the related email notification for this thread.