How to merge a double ms id

erik daalhof 0 Reputation points


I have requested extra time for my Microsoft exams, but now they have created an second ms ID.

Is it possible to merge the new id with the extra time to my orignal MS ID

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  1. S.Sengupta 16,481 Reputation points MVP

    If you have accidentally ended up with a second Microsoft ID (MS ID) due to your request for extra time on your exams, you will need to contact Microsoft Certification Support to resolve this issue. Merging accounts is not typically a feature available directly to users, but the support team can assist in consolidating your profiles and ensuring that your extra time accommodations are associated with your original account.

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