I can't delete a retention policy in MS Purview, althogh I am the Global Admin

Attila Dob 95 Reputation points


I want to delete a retention policy in Microsoft Purview / Data lifecycle management. Theoretically when I click the checkbox on the policy, Edit option should show up and so I can delete.

And although I am the Global Administrator - that doesn't happen.

Any idea where and what setting I have to make to be authorised to perform this action?

Really appreciate any idea!


User's image

A group of Microsoft Products and technologies used for sharing and managing content, knowledge, and applications.
9,993 questions
Microsoft Purview
Microsoft Purview
A Microsoft data governance service that helps manage and govern on-premises, multicloud, and software-as-a-service data. Previously known as Azure Purview.
997 questions
OneDrive Management
OneDrive Management
OneDrive: A Microsoft file hosting and synchronization service.Management: The act or process of organizing, handling, directing or controlling something.
1,163 questions
{count} votes

Accepted answer
  1. Vasil Michev 98,111 Reputation points MVP

    Two things to check here. First, the UI sometimes doesn't expose all actions, so just in case try clicking the three dots menu and see whether the Delete policy action is exposed therein. Or to completely bypass any UI-related oddities, connect via PowerShell to the compliance endpoint and try the delete operation therein (via the Remove-RetentionCompliancePolicy cmdlet).

    If the PowerShell method doesn't work either, double-check the permissions. If your GA role is activated by PIM, make sure some time has passed since activation, and refresh the portal.

    1 person found this answer helpful.

0 additional answers

Sort by: Most helpful