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Unable to delete the shortcut files of Microsoft Office 2021 Professional Plus

Bhanu Singh 20 Reputation points
2024-05-19T17:37:56.16+00:00

Dear Team,

I uninstalled Microsoft Office 2021 Professional Plus software in control plane from my laptop and rebooted as well.

however shortcut are existing. Tried to remove the shortcut file by using Microsoft Support and Recovery Assistant and also removed registry but still issue is not resolved.

please find below image for your references .

please let me know if any find the procedure to remove the shortcuts.

Shorcut files.jpg

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  1. Emi Zhang-MSFT 26,206 Reputation points Microsoft Vendor
    2024-05-20T06:56:14.31+00:00

    Hi,

    How did you use the registry key to remove the shout cuts from New list?

    Did you download the latest version of Office support to uninstall Office completely?

    I suggest you download this link and run as an administrator to uninstall:

    https://aka.ms/SaRA-officeUninstallFromPC

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