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I can not use Startups Founders Hub credits on azure

Ömer Faruk Ak 0 Reputation points
2024-05-20T11:17:39.24+00:00

When I click "visit redemption site" the result is like below, "You're not eligible for the sponsorship benefit". But I have 1000 credit on my founders hub account.

When I go to https://www.microsoftazuresponsorships.com/Balance and it says "This account does not have an active Sponsorship.". I don't understand the logic here. I have credits but I can't use it. Screenshot 2024-05-20 at 14.12.10

Azure Startups
Azure Startups
Azure: A cloud computing platform and infrastructure for building, deploying and managing applications and services through a worldwide network of Microsoft-managed datacenters.Startups: Companies that are in their initial stages of business and typically developing a business model and seeking financing.
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  1. Ryan Hill 26,771 Reputation points Microsoft Employee
    2024-05-20T20:51:27.4066667+00:00

    Thank you @Ömer Faruk Ak for reaching out on Q&A regarding your issue.

    In order to benefit the broader community, I'm providing an update per our offline conversation. Because your issue is rooted in subscription management of a sponsored plan, the most prudent course of action is to create a support request, specifically for Founders Hub, which you can complete at the Founders Hub support team.

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