Teams online defaulting to classic

Question

Hi all,

For some reason Teams online keeps defaulting to classic version then forcing me to switch,

why is it not defaulting to the new teams (https://teams.microsoft.com/v2/)

Answer 1

Try uninstalling the old teams version from your machine.

Answer 2

Hi @Aran Billen

Thanks for your case description. It is recommended that you manage update policies in the Teams admin center.

1. Please contact the administrator to sign in to the Microsoft Teams admin center.
2. Select Teams > Teams Update policies from the left navigation pane.
3. Select Add to create a new policy or select an existing policy to open Update policy.
4. Name the update policy, add a description, and select the setting for “Use new Teams client”, as shown here.
5. Select new Teams as default from this setting to ensure users can get the new Teams experience when they launch.
6. Once the policy is defined, you can assign it to a user or user group with the Group policy assignment.
7. Once the policy is defined, you can assign it to a specific user under Users> Manage users.

If you update the policy setting in the Teams Admin Center, the new setting can take up to 24 hours to go into effect. The user doesn't have to restart the app.

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