Outlook
A family of Microsoft email and calendar products.
3,205 questions
Microphone permissions using outlook addin
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Lucas A
0
Reputation points
Our customers are facing an issue enabling the microphone to use our extension for Outlook in the web version. There's a new update on Outlook web that is blocking the usage of the microphone inside extensions. We tried other apps that use the microphone, and they are experiencing the same issue. Can you help us understand the reason for the microphone blockage and how we can fix it? This problem started 3 days ago. Is this related with an Outlook update?
Error [Violation] Permissions policy violation: microphone is not allowed in this document. We are using MediaDevices.getUserMedia method
Outlook
Office Development
Office Development
Office: A suite of Microsoft productivity software that supports common business tasks, including word processing, email, presentations, and data management and analysis.Development: The process of researching, productizing, and refining new or existing technologies.
3,634 questions
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![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(198.4, 10%, 29%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESM%3C/text%3E%3C/svg%3E)
SokiGuo-MSFT 24,696 Reputation points Microsoft Vendor2024-05-21T06:40:46.3833333+00:00 Hi @Lucas A
Welcome to our forum!
For better research, please provide more details about this case:
What is your account type? A Microsoft 365 account?
Is this a custom add-in that you developed?
What are the specific error messages?
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SokiGuo-MSFT 24,696 Reputation points Microsoft Vendor
2024-05-24T05:25:34.2933333+00:00 Hi @Lucas A
Is there any update on this case?
Please feel free to drop us a note if there is any update.
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![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(115.19999999999999, 75%, 21%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESC%3C/text%3E%3C/svg%3E)
Shivakumar Chandrappa 0 Reputation points2024-05-28T13:41:50+00:00 We are facing the same issue. Anyone knows how to fix this ?
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![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(9.6, 48%, 10%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESP%3C/text%3E%3C/svg%3E)
Shephin Philip 0 Reputation points2024-05-28T13:58:42.43+00:00 We are currently facing an issue similar to the one Luca A reported. Our team is developing an Outlook add-in that includes a speech recognition feature. We are using Visual Studio 2022 and the
outlook-web-16.01.jslibrary.Recently, I encountered the following error in the browser console:outlook-web-16.01.js:20 [Violation] Permissions policy violation: microphone is not allowed in this document.
Our Microsoft 365 account type is Business Standard.
It appears that the document's permissions policy is blocking access to the microphone, which is critical for our speech recognition feature in our add in to function.
Has anyone else experienced this issue? Does anyone know how to resolve this or configure the necessary permissions to allow microphone access in the Outlook add-in?
Any guidance or suggestions would be greatly appreciated!
Thank you in advance for your help.
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Shephin Philip 0 Reputation points
2024-05-28T14:00:09.39+00:00
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