Hyper-V Error, "Cannot Connect to the Virtual Machine"

AdrianeS 20 Reputation points
2024-05-20T18:27:12.24+00:00

I have a brand new computer and I'm trying to get a Hyper-V virtual machine up and running but i keep getting the error, "Cannot Connect to the Virtual Machine". I have enabled virtualization in the BIOS. I can see the machine in the Hyper-V Manager window boot up, but cannot connect to it. I have also created internal and external switches. I've tried multiple operating systems all with the same result. Any ideas how to troubleshoot this?

Hyper-V
Hyper-V
A Windows technology providing a hypervisor-based virtualization solution enabling customers to consolidate workloads onto a single server.
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  2. Ian Xue 38,546 Reputation points Microsoft Vendor
    2024-05-22T04:19:23.7766667+00:00

    Hi AdrianeS,

    Hope you're doing well.

    1. Check Hyper-V Services

    Open "Services" and check if the following services are running:

    (1) Hyper-V Virtual Machine Management

    (2) Hyper-V Host Compute Service

    (3) Hyper-V Guest Service Interface

    1. Open "Windows Firewall with Advanced Security" and create inbound and outbound rules for "vmconnect.exe".
    2. Ensure your user account has the necessary permissions to manage Hyper-V.
    3. Go to "Hyper-V Settings" and ensure Enhanced Session Mode is enabled for both the server and user.
    4. In addition, maybe you can try restalling the Hyper-V role to resolve this issue.

    Best Regards,

    Ian Xue


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