I can't use my access code for my Microsoft certifications, is there another way I can get my certifications to my profile?

Eric Chen 0 Reputation points

I got my MOS Associate certification through the mail a few days ago which prompted me to find my temporary access code through my email but the access code doesn't work. I don't have any other certification accounts besides the one on Credly which has all my badges for Word, Excel, PowerPoint, and Associate. Is there another way that I can get my certifications here? Thank you!

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  1. TP 81,381 Reputation points

    Hi Eric,

    Please ask your question in the Microsoft Credentials forum using link below. There are support moderators over there that will respond to your question in 1 business day and can assist with getting your certifications to show up:


    Please click Accept Answer and upvote if above was helpful.



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