Application Insights logs are missing when DeveloperMode is false in JourneyInsights

Theodore Zhou 40

When we set DeveloperMode equals true in JourneyInsights, we can get logs in Monitoring. This means that data can be queried from the traces table or other tables.

But when we set DeveloperMode equals false, All table data is empty.

We have checked the sampling is 100%.

I want to know why there's no log.

We use B2C, so there is no webapp to configure.

By the way, we can only query data from table customEvents

Marilee Turscak-MSFT 36,411 Reputation points Microsoft Employee

2024-05-22T22:30:05.37+00:00

@Theodore Zhou Did you configure technical profile to enable custom event logs to track user behavior by using application insights? DeveloperMode shouldn't change the logs.

https://learn.microsoft.com/en-us/azure/active-directory-b2c/analytics-with-application-insights?pivots=b2c-custom-policy

The telemetry will be visible in Azure portal typically in 3-10 minutes. Incorporating technical profiles as orchestration steps in the user journey will record the user's actions throughout the process.
Theodore Zhou 40 Reputation points

2024-05-27T02:23:16.6633333+00:00

Yes. The table customEvents has data. But none of the other tables have any data.

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Application Insights logs are missing when DeveloperMode is false in JourneyInsights