Unable to reschedule

Janhavi Bhanare 0 Reputation points

Hello Team,

Today i have Az-104 exam, while giving my exam i was stuck at camera page. Camera didn't open for me, so i got pop-up like Reschedule exam. but i am unable to reschedule.

Please help me in this issue.

Thank you


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  1. Eero Nevaluoto 0 Reputation points

    Hey Janhavi,

    It’s best to directly contact Pearson VUE, the organization responsible for administering the exam. They will be able to assist you with rescheduling and address any technical issues you encountered.

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  2. Rakesh Gurram 4,890 Reputation points Microsoft Vendor

    Hi Janhavi Bhanare,

    Thank you for asking this question on the Microsoft Q&A Platform.

    Microsoft Certification/Exams is currently not supported in the Q&A forums.

    Maybe one of the links is helpful:

    Microsoft Training & Certification is supported on their own forums:

    It’s possible to ask questions by clicking on “Get Started” -> “Ask a Question.”

    or “Ask a new question >” and Learn/Cert Moderators will help you.

    Microsoft Training Support Forum

    Microsoft Certification - Transcript - Missing Exams or Certificates

    Microsoft Certification - Missing Badge/Sharing

    Microsoft Certification - Profile/MCID Assistance

    Certifications tab moved under Credentials. Below is direct link to your Certifications tab:


    Account Management you can link your private and work email addresses:



    Below your certification, click View certification details, next click Print button above your certificate, select Save as PDF, under More settings uncheck Headers and footers, etc.

    Pearson VUE Support:

    Pearson VUE - Customer Service

    Pearson VUE - Chat

    Please don't forget to Accept Answer and close this thread.

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