Potential issue with Edge on multiples websites/services

Bissha 0 Reputation points
2024-05-21T21:59:32.3366667+00:00

Hello,

I have a problem with Edge that started recently. I can no longer watch Netflix, as I keep getting the same error (D7355-1203), which seems to be related to the browser. Additionally, sites requiring Cloudflare captchas refuse to verify when I check the box. In short, several things stopped working suddenly.

I've tried everything on my end: disabling extensions one by one, using private browsing, reinstalling Edge, and using the Edge repair tool, but nothing works. I've also tried other browsers like Firefox and have had no issues there. I really like Edge and would prefer to continue using it, but I've exhausted all my options and I'm stuck (short of completely reinstalling Windows, which seems excessive for a browser issue).

If anyone has a solution, whether it's modifying the registry (regedit), changing a flag in Edge, or disabling an option, I would greatly appreciate any help.

Thank you!

Microsoft Edge
Microsoft Edge
A Microsoft cross-platform web browser that provides privacy, learning, and accessibility tools.
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  1. Yu Zhou-MSFT 12,621 Reputation points Microsoft Vendor
    2024-05-27T01:39:47.4266667+00:00

    Hi @Bissha

    Please open this page edge://settings/system in Edge and check if Use graphics acceleration when available is enabled. If it's enabled, disable it and test if Netflix can play.

    Please open this page edge://settings/reset in Edge and reset Edge to default settings to see if it can fix the issue.


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    Regards,

    Yu Zhou

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