Hi @Vanitha Dodla (MINDTREE LIMITED) ,
Thanks for your information.
This error can occur in a number of situations; here are some suggestions you can follow:
- Restart the failed agent to see if it will now run without failures.
- Check the agent history and job history for other errors that occurred around the same time.
- Verify that basic connectivity is working between the computers accessed by the agent.
- If the error occurs while creating or applying a snapshot, check the files in the snapshot directory for errors.
- If the error continues to occur, increase the logging of the agent and specify an output file for the log.
In addition, depending on the context of the error, you can check this known issue and follow the steps it provides.
Feel free to share with us if you have any confused.
Best regards,
Lucy Chen
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