How to reschedule Microsoft MB-800 Exam

Ruth Vio Honey 0 Reputation points

Dear Customer Service,

I got schedule for Microsoft MB-800 Certification exam on 16/05/2024 but unfortunately I can't do the exam because of late. how to reschedule the exam? I have already ask Pearson Vue but they said i need to contact microsoft directly.
Thank you



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Formerly Office 365, is a line of subscription services offered by Microsoft which adds to and includes the Microsoft Office product line.
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  1. Chrysostomos Lefteratos 285 Reputation points

    To reschedule your Microsoft MB-800 Certification exam, first sign in to your Microsoft Certification Dashboard using the account you used to register for the exam. Once logged in, locate your scheduled exam and select the reschedule option. Follow the prompts to choose a new date and time for your exam, and confirm the new schedule. If you encounter any issues or cannot reschedule the exam online, contact Pearson VUE customer support for assistance. Be aware of any policies regarding how soon before the exam you can reschedule and any potential fees.

    3 people found this answer helpful.

  2. Yanhong Liu 3,740 Reputation points Microsoft Vendor


    Thank you for posting in Q&A forum.

    To reschedule the Microsoft MB-800 certification exam, you should follow these steps:

    1.Log in to your Learn profile and choose Profile from the dropdown menu in the photo avatar.

    2.Select Credentials in the profile menu then choose Certifications.

    3.Scroll to the exam appointment you wish to reschedule and choose the “Reschedule” link.

    4.You will be redirected to the exam delivery provider’s site to reschedule your exam. For detailed instructions, you may visit: Reschedule and cancellation policies | Microsoft Learn

    Please note that you must reschedule or cancel your exam at least 24 hours before your scheduled exam time to avoid any fees.

    I hope the information above is helpful.

    Best Regards,

    Yanhong Liu


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  3. Ruth Vio Honey 0 Reputation points

    I can't see reschedule button in the credential > certification because my schedule exam already has passed. how to reschedule after schedule date has passed?