Azure Static Web Apps
An Azure service that provides streamlined full-stack web app development.
1,173 questions
FTPS deployment not working
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KrauskoSamuelDelegatedAccount-2444
0
Reputation points
Hello,
We are utilizing the Azure Web App plan for longer then 3 years. We are facing to the deployment issue for the fist time. Fort the deployment we are using the FTPS only. Basic authentication is allowed.
Problem is that the FTP client cannot connect to deployment URL from Azure because it is pointing to CNAME and this CNAM address don't any additional DNS records (A,CNAME,PTR)...
So we are unable to reach deployment endpoint to update our files.
WebApp is still reachable without problem.
DNS: xxxx-xxxx.xxx-085.ftp.azurewebsites.windows.net
FTP client used is WINSCP, Powershell, Browser, FileZilla... none of the works because problem is with DNS.
Azure Static Web Apps
{count} votes
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VenkateshDodda-MSFT 24,951 Reputation points Microsoft Employee Moderator2024-05-27T07:43:26.7433333+00:00 @KrauskoSamuelDelegatedAccount-2444 Thank you for reaching out to Microsoft Q&A, apologize for any inconvenience caused on this.
- Which credentials are you using to connect to FTP either application scope or user-scope credentials?
- Can you try enabling both basic auth & SCM Basic Auth publishing credentials and use the user-scope credentials to perform FTP connection to app service.
- Also, have looked at these troubleshooting FTP deployment scenarios and does it helped.
- What is the error message you are seeing when you are trying to connect to FTP from 3rd party client like filezilla , winscp etc.,.
- Make sure these relevant ports are opened in this documentation. If they are not opened please work with your organization network admin and get it opened. Post that try connecting to app service via FTP.
Hope this helps, let me know if you have still any further questions on this.
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Chris Loelke 5 Reputation points2024-05-28T15:48:14.0966667+00:00 I have the same issue, with more then one webapp.
I have both SCM and FTP basic Auth enabled, doing an nslookup the ftp host no longer resolves
waws-prod-yt1-019.ftp.azurewebsites.windows.net
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VenkateshDodda-MSFT 24,951 Reputation points Microsoft Employee Moderator
2024-05-29T06:26:10.61+00:00 Chris Loelke I understand you have enabled both pushing auth credentials and are trying to connect to FTP using Application scope credentials or user-scope credentials.
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Marco Dieleman 5 Reputation points2024-06-03T08:33:40.5266667+00:00 We have the same issue. The FTP host no longer resolves in the DNS.
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