Hello
Thank you for posting in Q&A forum.
The OneDrive cannot synchronize files properly. You can try to reset OneDrive. You can refer to the following steps:
- Press the "Windows logo key + R" shortcut key, paste the following command, and press Enter:
%localappdata%\Microsoft\OneDrive\onedrive.exe /reset
(If an error "Windows cannot find XXXX" is prompted, please replace the command with the content below. If no error is prompted, perform step 2 below.)
C:\Program Files\Microsoft OneDrive\onedrive.exe /reset
C:\Program Files (x86) \Microsoft OneDrive\onedrive.exe /reset
- Launch the Start menu, search for the OneDrive app through the app list, launch it, and log in to your Microsoft account again.
Reference links:https://support.microsoft.com/en-us/office/reset-onedrive-34701e00-bf7b-42db-b960-84905399050c
I hope the information above is helpful.
Best regards
Zunhui
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