Windows Media Player - Visualization stops after the first title of the mp3 playlist

Josef Danksagmüller 56 Reputation points

During the second song, visualizations just stop... And I don't know why? I deleted the player and reinstalled it... but that didn't help either. Unfortunately, the behavior of the visualizations in Windows Media Player could not be remedied by the measures in "Using System File Checker in Windows 10". After carrying out these repair tools and restarting, it is still the case that when playing a playlist or "Play all music", the visualization set stops after the 1st track. If you play the titles individually or move on with a mouse click, the visualization works normally. Even a CD runs normally with visualization. Unfortunately not with mp3 titles or playlists. I now have 3 PCs running Windows 11 Pro - the same everywhere. I had hoped switching to Windows 11 would solve the problem - unfortunately not! I've already reported the problem via "Send feedback" - for the first time in January 2021 (!!!) - unfortunately no response so far! A shame for Microsoft! Please ask the technical experts again for clarification.

Windows 11
Windows 11
A Microsoft operating system designed for productivity, creativity, and ease of use.
8,606 questions
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  1. Ian Xue (Shanghai Wicresoft Co., Ltd.) 32,076 Reputation points Microsoft Vendor

    Hi Josef,

    Thanks for your post. I totally understand your frustration on dealing with this issue. If the instructions provided above did not resolve your issue or if you encounter error codes different from those discussed above, proceed with the troubleshooting steps outlined below.

    • Install the latest graphic drivers: Graphics drivers are essential for video playback, and outdated drivers may cause issues. To resolve this, update your graphics drivers to the latest version from the manufacturer's website.
    • Check for System File Corruption: Run the System File Checker (SFC) to scan and repair corrupted system files. Open Command Prompt as an administrator and type sfc /scannow and press Enter.
    • Conflicting third-party software: Other third-party software, especially media-related applications, may conflict with Windows Media Player. To resolve this, disable or uninstall third-party media-related software temporarily and see if the issue persists.
    • Check Internet connection: If you are streaming content and encounter errors, ensure that your internet connection is stable. Buffering issues or interruptions in the connection can cause playback errors.
    • Run Windows Media Player troubleshooter: Windows has built-in troubleshooters that can automatically fix common problems. Click the button below to run the Windows Media player troubleshooter.

    Run the Windows Media Player troubleshooter

    Alternatively, you can go to Settings > Update & Security > Troubleshoot > Additional troubleshooters, and then select Windows Media Player to run the troubleshooter.

    • Repair or reset Windows Media Player: If Windows Media Player is not working properly, you can try to repair or reset it to its default settings. To do this, Select Start > Settings > Apps > Installed Apps. Scroll down and click the three horizontal dots next to Windows Media Player and choose Advanced options, and click the Repair or Reset button. Note that resetting Windows Media Player will delete your custom settings and preferences, but not your media files or library.
    • Uninstall and Reinstall Windows Media Player: If none of the above methods work, you can try to reinstall Windows Media Player on your PC.
      • Select Start > Control Panel > Programs.
        • Select Turn Windows features on or off and uncheck Media Features and click OK.
          • Restart your computer.
            • Revisit the same window and recheck Media Features and click OK.
              • Restart your computer again.

    If the above instructions fail to help, see the Windows Media Player support page.

    Best Regards,

    Ian Xue

    If the Answer is helpful, please click "Accept Answer" and upvote it.

  2. Josef Danksagmüller 56 Reputation points

    Hi Ian, Thank you in advance for the quick and detailed answer. Unfortunately, the solutions did not solve the problem. As written, it has existed since 2021 and is probably based on an update from that time. I'm not the only one with this problem, as previous feedback shows. However, for a long time there were no suggestions for a solution from experts and I hoped that this problem would also be solved with one of the upcoming updates. But now we have 2024 and Windows 11 and WMP now runs as “Windows Media Player Legacy” and unfortunately still shows the same behavior in visualizations. Servicing of WMP was probably discontinued at the same time as support for Windows 7 ended in January 2020 and there are no resources to fix this small but important error. I also tried to reinstall using the former Windows Media FeaturePack for Windows 7, but that failed because this FeaturePack cannot be installed in Windows 10 or Windows 11. In any case, I'm disappointed and am now at my wits' end and will probably have to accept that I'll only be able to use Winamp for visualizations of mp3 playlists. If you can think of something else to solve this error, I would be very happy. Best regards from Austria, Joseph

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