Windows Server Hangs At ‘Please Wait For The User Profile Service

vajram gajengi 0 Reputation points
2024-05-23T06:25:05.33+00:00

Hi,

We have a Server 2019 Datacenter VM hosted on VCenter. When trying to log in using RDP or VCenter console, we encounter a "Please wait for the User Profile Service" or "Remote desktop service is currently busy" message. We don't have the RDS service installed on the server. After a reboot of the server, we can log in with the VCenter console and RDP.

Note: The server is up to date with Windows patches.

Please let us know if anyone has faced this issue and how to resolve it.

An early reply will be highly appreciated.RDP busy

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Windows Server 2019
Windows Server 2019
A Microsoft server operating system that supports enterprise-level management updated to data storage.
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  1. Jing Zhou 3,660 Reputation points Microsoft Vendor
    2024-05-23T08:25:49.7+00:00

    Hello,

    Thank you for posting in Q&A forum.

    Regarding this issue, please refer to the official Microsoft documentation:

    The logon process hangs at the "Welcome" screen or the "Please wait for the User Profile Service" error message window - Microsoft Support

    Best regards,

    Jill Zhou


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