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Hi,
We have a Server 2019 Datacenter VM hosted on VCenter. When trying to log in using RDP or VCenter console, we encounter a "Please wait for the User Profile Service" or "Remote desktop service is currently busy" message. We don't have the RDS service installed on the server. After a reboot of the server, we can log in with the VCenter console and RDP.
Note: The server is up to date with Windows patches.
Please let us know if anyone has faced this issue and how to resolve it.
An early reply will be highly appreciated.
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(137.6, 90%, 23%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ENM%3C/text%3E%3C/svg%3E)
I have the same problem. Please solved the problem.
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(12.8, 11%, 11%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJZ%3C/text%3E%3C/svg%3E)
Hello,
Thank you for posting in Q&A forum.
Regarding this issue, please refer to the official Microsoft documentation:
Best regards，
Jill Zhou
If the Answer is helpful, please click "Accept Answer" and upvote it.
Hi Jill Zhou,
Thank you for your quick response. We noticed that the fix you mentioned is applicable for Server 2012 R2, but we are using Server 2019 OS. If you have any ideas for fixing this on Server 2019, please let us know.
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(217.60000000000002, 97%, 31%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EGL%3C/text%3E%3C/svg%3E)
hi,
we are using Server 2019 too, and still no solution, We are waiting about 5 minutes to connect.
please let us know.