I cannot access my exam voucher after completing AI Skills Challenge: Azure AI Fundamentals

tony printy 0 Reputation points
2024-05-23T09:59:28.44+00:00

I have completed AI Skills Challenge: Azure AI Fundamentals and have received an email advising that I am eligible for an exam voucher and I have until June 24th to redeem it. However, when i try to get access to my voucher i get this error:

"No discounts available for this email address. If you have attended an event that provides an exam offer, please check the terms of the offer. Some events may require at least 4 business days following the event to record eligibility. In addition, your organization may not be eligible for exams discounts."

When I access my learn profile it shows that I have completed the challenge and this is also the email which received the notification about using the voucher before June 24th.

Any help is appreciated.

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  1. AshokPeddakotla-MSFT 29,906 Reputation points
    2024-05-23T13:29:25.04+00:00

    tony printy Greetings!

    I would suggest you, check the Terms and conditions

    Also, Please see this thread for similar query.

    Please be advised that as per the **Microsoft Learn AI Skills Challenge **if you have participated on the challenge before it ended on April 19, 2024, your confirmation email along with your free exam offer will be delivered via email (1) one week after the challenge ends. You can also confirm the email you used by clicking this **link **and checking your spam or junk folder as sometimes it is routed on those folders.

    If you need further information or clarification, you may reach out to the Challenge Support Team via challengesupport@microsoft.com and the support team will respond in three business days.

    I hope this helps.

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  2. Michael Cameron 502 Reputation points
    2024-05-23T13:44:56.6766667+00:00

    I think this happened to me with another challenge in the past. The voucher just took a few days to show up and it fixed itself. Hopefully this is the same for you.

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