Windows Update greyed out

Question

Hello,

I use a personal laptop and a personal Microsoft account. My Windows update button is greyed and clicking it won't do anything. How do I fix this and update my Windows 10?

Thanks,

Answer 1

Hello

It seems like you're experiencing an issue with the Windows Update button being greyed out. Here are a couple of steps you can try to resolve the issue:

 

Run the Windows Update Troubleshooter:

Go to Start > Settings > Update & Security > Troubleshoot.

Click on 'Additional troubleshooters'.

Under 'Get up and running', select 'Windows Update' and run the troubleshooter.

 

Check Windows Update and Background Intelligent Transfer services:

Click Start, type services.msc in the search area, and then click services.msc in the programs list.

Double-click 'Background Intelligent Transfer Service'. If the Startup status lists 'Stopped', click 'Start' and then click 'OK'. If the status is 'Running', right-click then select 'Restart'.

Double-click 'Windows Update'. If the Startup status lists 'Stopped', click 'Start' and then click 'OK'. If the status is 'Running', right-click then select 'Restart'.

 

Run SFC and DISM to check for system errors and corrupted files:

Open Command Prompt as an administrator.

Type sfc /scannow to run the System File Checker.

If issues are found, you can use the Deployment Imaging Service and Management Tool (DISM) by typing DISM /Online /Cleanup-Image /RestoreHealth.

 

Reset Windows Update Components:

You can reset the Windows Update components manually. This involves stopping the Windows Update services, clearing the temporary files that Windows Update uses, and then restarting the service.

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If these steps do not resolve the issue, it could be due to a more specific problem related to your system or network configuration.