How to Setup Hololens 2 to internext

Question

I am having trouble setting up a HoloLens 2 to the internet. I get it connected to a wifi then when i agree to terms it says that i dont have wifi connection and ive tried two different wifis. How can i fix this?

Answer 1

Hello,

I apologize for the inconvenience you’re experiencing with your HoloLens . Let’s troubleshoot this issue step by step

Check Wi-Fi Settings:

Perform the Start gesture and select Settings.

Go to Network & Internet > Wi-Fi.

Ensure that Wi-Fi is turned on.

If you don’t see your network, scroll down the list and select a network.

If prompted for a network password, enter it and select Next.

Restart HoloLens and Router:

Restart your HoloLens by turning it off and then on again.

Move closer to the router or access point.

Restart your Wi-Fi router as well.

Verify Network Type:

Confirm that your network is either an open, password-protected network, or a captive portal network.

Ensure the network doesn’t require a certificate for connection.

Firmware Update

Verify that your router is using the latest firmware. Check the manufacturer’s website for updates.

If these steps don’t resolve the issue, please let me know, and we can explore further solutions.

My Centura Health

Best Regards

gary345