Edge Collections Sync Issue

Question

Title

Sync Issue with Edge Collections

Details

When opening Collections today, it displayed "Content is Blocked." I tried with multiple devices, but it didn't work. It looks like a synchronization error since I was using Collections before on one computer and when I opened Edge on a new computer, it synced the previous version first. Later, it updated to the latest synced version. I've tried multiple methods, but none have worked. Now the locally stored sync file is the older version, but when I right-click the interface to add items, the category content is from my recent additions,so i can't recover it from local file.But this also mean the new sync version do exist.That's really weird,one account have two different sync version.It doesn't have much work-related content, but it does have many sites I frequently use that I haven't bookmarked, and I would be upset if there is no solution.

Answer 1

Hi @jianuo xu

It is an issue most likely to be related with your profile. You can try to sign out of your current Edge profile, restart the browser, then sign in again.

If it still can't fix the issue, please sign out of this Edge profile from all devices (including mobile device), then sign in again in your computer to see if it can fix the issue.

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Regards,

Yu Zhou

Answer 2

I apologize for responding late,I have sloved it without doing anything,that's so weird