Edge Collections Sync Issue

jianuo xu 20 Reputation points
2024-05-23T14:25:35.0166667+00:00

Title

Sync Issue with Edge Collections

Details

User's image

When opening Collections today, it displayed "Content is Blocked." I tried with multiple devices, but it didn't work. It looks like a synchronization error since I was using Collections before on one computer and when I opened Edge on a new computer, it synced the previous version first. Later, it updated to the latest synced version. I've tried multiple methods, but none have worked. Now the locally stored sync file is the older version, but when I right-click the interface to add items, the category content is from my recent additions,so i can't recover it from local file.But this also mean the new sync version do exist.That's really weird,one account have two different sync version.It doesn't have much work-related content, but it does have many sites I frequently use that I haven't bookmarked, and I would be upset if there is no solution.

Microsoft Edge
Microsoft Edge
A Microsoft cross-platform web browser that provides privacy, learning, and accessibility tools.
2,205 questions
0 comments No comments
{count} votes

Accepted answer
  1. Yu Zhou-MSFT 12,541 Reputation points Microsoft Vendor
    2024-05-24T03:42:56.0533333+00:00

    Hi @jianuo xu

    It is an issue most likely to be related with your profile. You can try to sign out of your current Edge profile, restart the browser, then sign in again.

    If it still can't fix the issue, please sign out of this Edge profile from all devices (including mobile device), then sign in again in your computer to see if it can fix the issue.


    If the answer is the right solution, please click "Accept Answer" and kindly upvote it. If you have extra questions about this answer, please click "Comment".

    Note: Please follow the steps in our documentation to enable e-mail notifications if you want to receive the related email notification for this thread.

    Regards,

    Yu Zhou


1 additional answer

Sort by: Most helpful
  1. jianuo xu 20 Reputation points
    2024-05-25T15:04:38.4133333+00:00

    I apologize for responding late,I have sloved it without doing anything,that's so weird

    0 comments No comments