getting ajaxExtended call failed when deploying marketplace managed application

Question

I created an Customer Managed Application offer on azure marketplace (in private mode) and I am testing the offer in preview mode on another azure account to simulate a customer deploying the application on their azure tenant. When i get into the step "storage setting" and the field "storage account name prefix" I get the error "ajaxExtended call failed". I get this error regardless on what prefix i input into the field. Below is a screenshot.

But, when I try to deploy this on the publisher azure tenant (where i created the app), I do not get this error.

Answer 1

Hello Chris Ortiz,

Thank you for posting your query here!

This error "Ajax Extended call failed" message may not be specific to Azure itself but rather a general web development error. It suggests that there was a problem with making an asynchronous HTTP request, which might be related to the Azure portal's web interface or the code you are using to interact with Azure resources.

Can you try creating the same resource in an In-private browser window, and please ensure that you have registered the "Microsoft.Storage" resource and any other dependency resources.

Reference : https://learn.microsoft.com/en-us/azure/azure-resource-manager/troubleshooting/error-register-resource-provider?tabs=azure-portal#solution

And please ensure that you have a adequate RBAC permissions (Minimum Contributor) at subscription level. If the issue persists, please try to clear the browser cache and cookies and check.

Do let us know if you have any further queries. I’m happy to assist you further.

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