Unable to open OneDrive PDF files from PC folder (not OneDrive Web)

Jason 20 Reputation points
2024-05-23T15:58:16.15+00:00

I am having trouble opening PDF files that are saved in my OneDrive PC folder. When I try to open them, they do not open, but I am able to open them if I copy the files or folder to my desktop. What could be causing this issue?

OneDrive
OneDrive
A Microsoft file hosting and synchronization service.
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Accepted answer
  1. Jiajing Hua-MFST 6,825 Reputation points Microsoft Vendor
    2024-05-24T05:50:46.74+00:00

    Hi @Jason

    Are there any error messages when you cannot open PDF files?

    • If you use Adobe Reader DC to open PDF files, please go to "Preferences", uncheck the "Enable Protected Mode at Startup" box for a check.

    Is the OneDrive PC folder a local OneDrive sync folder or a mapped network drive folder?


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