Retrieves a list of document IDs in the specified container.

Sergiu Craciun 5 Reputation points
2024-05-23T16:47:59.4633333+00:00

Hello, I am using an on-premises ADRMS service deployed with the MDE extension (https://learn.microsoft.com/en-us/azure/information-protection/active-directory-rights-manage-mobile-device).
Recently, my documents are no longer opening on macOS, although they open fine on Windows. I discovered that the root cause is that instead of the Word client making a request to my on-premises ADRMS at https://rms.mycompany.com/my/v2/enduserlicenses, they suddenly started making requests to https://api.aadrm.com/my/v2/enduserlicenses, for which it receives the following message:
{ "Code": "Microsoft.RightsManagement.Exceptions.UnknownTenantException", "Message": "Can't find SLC public key in global lookup tenant" }

Has something changed on the Office for Mac app side recently?

Thank you, Sergiu

Office Mac
Office Mac
Office: A suite of Microsoft productivity software that supports common business tasks, including word processing, email, presentations, and data management and analysis.Mac: A family of Apple personal computers that run the macOS operating system.
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