Teams prompting for authenticator

Lisa J 20 Reputation points
2024-05-23T19:59:18.1366667+00:00

Today (May 23) our users starting getting prompted to use authenticator while using teams on desktop. Happens when signing in to teams and when trying to access files in a team. We have modern authentication set up and are using teams version 24102.2223.2870.9480.

The client version is 49/24041122315. Please advise as these prompts are massively hindering our work flow. Thanks!

Microsoft Teams
Microsoft Teams
A Microsoft customizable chat-based workspace.
9,424 questions
Microsoft Authenticator
Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation.
5,901 questions
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Accepted answer
  1. Robin Sheng-MSFT 860 Reputation points Microsoft Vendor
    2024-05-24T06:25:25.91+00:00

    Hi Lisa J

    Thanks for the case description. When you use Teams on your desktop and receive a prompt to use an authenticator, it usually means that your organization has enabled multi-factor authentication (MFA). This is a security measure that requires you to provide a second form of authentication to protect your account from unauthorized users.

    If you need to turn off MFA, please contact your administrator:

    文本, 信件描述已自动生成

    If you further need to turn off "Secure Default MFA", please refer to this reference (not recommended).


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