Teams prompting for authenticator

Lisa J 20 Reputation points

Today (May 23) our users starting getting prompted to use authenticator while using teams on desktop. Happens when signing in to teams and when trying to access files in a team. We have modern authentication set up and are using teams version 24102.2223.2870.9480.

The client version is 49/24041122315. Please advise as these prompts are massively hindering our work flow. Thanks!

Microsoft Teams
Microsoft Teams
A Microsoft customizable chat-based workspace.
9,424 questions
Microsoft Authenticator
Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation.
5,901 questions
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Accepted answer
  1. Robin Sheng-MSFT 860 Reputation points Microsoft Vendor

    Hi Lisa J

    Thanks for the case description. When you use Teams on your desktop and receive a prompt to use an authenticator, it usually means that your organization has enabled multi-factor authentication (MFA). This is a security measure that requires you to provide a second form of authentication to protect your account from unauthorized users.

    If you need to turn off MFA, please contact your administrator:

    文本, 信件描述已自动生成

    If you further need to turn off "Secure Default MFA", please refer to this reference (not recommended).

    If the answer is helpful, please click "Accept Answer" and kindly upvote it. If you have extra questions about this answer, please click "Comment".

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