Error adding Custom Domain to Static Web App

Question

Error adding Custom Domain to Static Web App

Beaton Care 0

Im unable to assign a custom Domain to an Static Web App

I added the domain to an Static Web App that was deleted, for some reason the site was deleted but the domain was not released, when i try to add the domain to a new Static Web App i got the same error, tracing in the network the api response this is what i get

Message": "Request Envelope is invalid. Please ensure the custom domain is not linked to another site."

Any help will appreciated!

Regards,

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Answer 1

Grmacjon-MSFT 19,511 Moderator

Hi @Beaton Care we are sorry to hear you're facing this problem. Has it been more than 72hrs hours? it can take some time for the domain to be released. Make sure the custom domain is not linked to any other Azure apps. You can do this by checking the custom domains of all your apps in the Azure portal.

If the issue persists, you can try to manually remove the custom domain using Azure CLI or REST API by using these commands:

Azure CLI: az staticwebapp hostname delete
REST API: Remove-AzStaticWebAppCustomDomain

Hope that helps.

-Grace

Beaton Care 0 Reputation points

2024-05-30T15:28:32.71+00:00

Yes this have been an issue for more than week, i double check and the domain is not listed at all in any other site
Grmacjon-MSFT 19,511 Reputation points Moderator

2024-05-30T19:30:40.3+00:00

Beaton Care thanks for the update. It looks like this issue requires deeper investigation. Could you please send us an email to AzCommunity[at]Microsoft[dot]com with the below details, so that we can enable a one-time-free support for you to work closely on this issue?

Email subject: <Attn - Grace >

Thread URL: <Microsoft Q&A Thread>

Subscription ID: <your Azure subscription id>

Please let me know here once the email is sent along with above requested details.

Thanks,

Grace

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Error adding Custom Domain to Static Web App

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