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"Something Went Wrong. [1001]" Error on Microsoft Intune App for Ubuntu

Chaaru 0 Reputation points
2024-05-24T13:12:33.75+00:00

Hello Microsoft Community,

I'm experiencing an issue with the Microsoft Intune app on Ubuntu. When I try to log in to my organisation account, I'm getting a "Something Went Wrong. [1001]" error message. The app asks for my email address, but after entering it, the password screen doesn't appear, and instead, I get the error screenshot attached.

Troubleshooting steps I've tried:

  1. Reinstalled the Intune app
  2. Updated Microsoft Edge
  3. Cleared Edge browser cache

None of these steps have resolved the issue. Has anyone else encountered this problem or have any suggestions on how to fix it?

Looking forward to any help or guidance from the community!

Environment:

  • Ubuntu: 22.04.4 LTS
  • Microsoft Intune app: intune-portal 1.2404.25
  • Microsoft Edge: Version 125.0.2535.51 (Official build) (64-bit)

Cheers!

Chaaru

Microsoft Intune Linux
Microsoft Intune Linux
Microsoft Intune: A Microsoft cloud-based management solution that offers mobile device management, mobile application management, and PC management capabilities.Linux: A family of open-source Unix-like operating systems.
45 questions
Microsoft Intune
Microsoft Intune
A Microsoft cloud-based management solution that offers mobile device management, mobile application management, and PC management capabilities.
4,627 questions
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  1. ZhoumingDuan-MSFT 10,345 Reputation points Microsoft Vendor
    2024-05-27T05:36:10.1666667+00:00

    @Chaaru, Thanks for posting in Q&A.

    I have done some research about this issue, and it may be related to Edge side, since the limitation of Q&A, it is suggested that you contact Edge support to get more help or open a n online case to get more help.

    https://support.microsoft.com/en-us/microsoft-edge

    https://learn.microsoft.com/en-us/mem/get-support

    Thanks for your kind understanding.

    If the answer is helpful, please click "Accept Answer" and kindly upvote it. If you have extra questions about this answer, please click "Comment".

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