Unable to connec to the VM

14671893 0 Reputation points
2024-05-24T16:50:25.34+00:00

Unable to connec to the VM. Check screenshotVM

Azure Virtual Machines
Azure Virtual Machines
An Azure service that is used to provision Windows and Linux virtual machines.
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  1. Marcin Policht 16,170 Reputation points MVP
    2024-05-24T17:07:40.5566667+00:00

    Follow https://learn.microsoft.com/en-us/troubleshoot/azure/virtual-machines/windows/troubleshoot-rdp-connection


    If the above response helps answer your question, remember to "Accept Answer" so that others in the community facing similar issues can easily find the solution. Your contribution is highly appreciated.

    hth

    Marcin

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  2. akinbade abiola 5,870 Reputation points
    2024-05-24T17:09:53.0766667+00:00

    Hello 14671893,

    Thanks for your question.

    Based on the screenshot, the virtual machine may not be turned on reachable.

    ping <ip>
    

    where the ip above is that of the VM. If you get no response then the VM most likely is not ON or the Port is unreachable. port 3389.

    If this is the case, please turn it on

    Further Steps to troubleshoot are documented here:

    https://learn.microsoft.com/en-us/troubleshoot/azure/virtual-machines/windows/troubleshoot-rdp-connection

    Please let me know if you have further questions

    You can mark it 'Accept Answer' if this helped.

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