enable Teams App

Rising Flight 3,996 Reputation points
2024-05-24T21:49:30.7+00:00

I am using E5 License, I have a requirement from a few of my users who want to access the Whiteboard app in Microsoft Teams. I am using a hybrid environment; all my users are created on-premises and synced to Azure AD. I have added the users to an Active Directory group. How can I provide access to the Whiteboard app in Microsoft Teams? How do I enable it for this AD group? Please guide me with the steps, as I am not sure.

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  1. JimmyYang-MSFT 49,811 Reputation points Microsoft Vendor
    2024-05-27T07:55:24.9533333+00:00

    @Rising Flight

    First, you'll need to make sure that the Whiteboard app is enabled for your organization. To do this, go to the Microsoft Teams Admin Center and under Teams apps > Setup policies, make sure that the "Whiteboard" app is enabled.

    Once you've confirmed that the app is enabled, you can then assign the app to the AD group you created. To do this, go to the Teams Admin Center and under Teams apps > Permission policies, create a new permission policy or edit an existing one. In the policy, add the Whiteboard app and then assign the policy to the AD group. After you've assigned the policy to the AD group, the users in that group should be able to access the Whiteboard app in Microsoft Teams.


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  1. juicyyyyy 0 Reputation points
    2024-05-26T09:30:05.2666667+00:00

    To grant users in a hybrid environment access to the Whiteboard app in Microsoft Teams, it is essential to enable the Whiteboard service in your Office 365 admin center. Afterward, you can assign the Whiteboard license to the Active Directory group that is synced to Azure AD. This can be done by navigating to the Microsoft 365 admin center, selecting the group, and assigning the required licenses. Additionally, ensure that your users have the necessary permissions and Teams policies in place to utilize the Whiteboard app effectively.

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