Trying to access client pc using rdp But cant login with client using Microsoft business account

Alliance Admin 0 Reputation points
2024-05-25T01:57:13.0066667+00:00

Cant use credentials fro microsoft business accoutn to access pc using RDP Please help

Remote Desktop
Remote Desktop
A Microsoft app that connects remotely to computers and to virtual apps and desktops.
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  1. Karlie Weng 15,681 Reputation points Microsoft Vendor
    2024-05-28T07:06:33.4233333+00:00

    Hello,

    If you sign-in to your PC using a Microsoft Account, you may be unable to connect to that with Remote Desktop, please also try the following steps:

    1. Please also provide the version of your machine and a screenshot of the error message when you cannot log in successfully
    2. Please also confirm that your MS account has a password

    3.on the remote system you want to connect to

    1)Right-click Start button, choose Run

    2)Type in the command below, but use your Microsoft Account email address instead of the example:

    runas /u:MicrosoftAccount\XXX winver

    Replacing XXX with your Microsoft Account email address that you use to login to the computer

    This command runs the “winver” program under the credentials of the user account specified.What it does in the background is caches your Microsoft Account credentials. Since your local user account had no password, it wasn’t eligible for RDP use even if it has appropriate permissions otherwise.

    When you press Enter, you’ll be prompted for your password.After supplying the password and pressing Enter, you’ll know it worked if you see the About Windows dialog box open.

    4.At this point,you should be able to connect to the remote computer using the same account & password you just used to run the above command. Please try again.When connecting, enter your username the same way, with the MicrosoftAccount\ preceding it.


    If the Answer is helpful, please click "Accept Answer" and upvote it.

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