Hi R9I1,
Thanks for your post. Based on my experience, there might be something wrong with the keyboard, please follow the troubleshoot guide to see if the keyboard has any issue.
- Press Win+I to open Windows Settings.
- From the available options, select Update and Security.
- Now from the left side, select Troubleshoot. This will open the Troubleshooters page.
- Scroll down a bit and you will see an Additional troubleshooters link. Click on it and a new panel will open,
- Select this troubleshooter and then click on Run the troubleshooter button.
- The Troubleshooter will jump to life and start scanning.
The Keyboard Troubleshooter will check if all your keyboard settings are OK and set to default values. It will check if the Text Services Framework is running, and if not, then fix the problem for you automatically. It will also check if Text services such as input method editor, handwriting recognition, and speech recognition that depend on Text Services Framework are working fine.
Best Regards,
Ian Xue
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