How to fix 0x704 error when connecting to Remote Desktop?

Eure 0 Reputation points
2024-05-27T02:02:56.9133333+00:00

Hi, just having some problems regarding on Remote Desktop connection.

I am using Remote Desktop to connect to the company's internal system, it goes well when using WIFI at the office or personal hotspot, while it fails to connect when using WIFI at home ( Error code: 0x704; extended error code: 0x0 ).

BTW I've gone through the Remote Desktop Connection article and all the settings seem correct.

Remote Desktop
Remote Desktop
A Microsoft app that connects remotely to computers and to virtual apps and desktops.
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Windows 11
Windows 11
A Microsoft operating system designed for productivity, creativity, and ease of use.
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  1. Karlie Weng 15,676 Reputation points Microsoft Vendor
    2024-05-29T02:28:28.24+00:00

    Hello,

    If your company has deployed Remote Desktop Services, it's important to check if there is an RD Gateway set up in your company's remote desktop environment. If an RD Gateway is in place, you should provide the gateway's IP address in your Remote Desktop client settings.

    However, if you are attempting to remotely access a client system from a different network, alternative arrangements are typically required. In such cases, establishing a connection often entails either using a Virtual Private Network (VPN) to securely tunnel into the company's network or setting up port forwarding on your router to direct traffic to the target client system.

    When you connect to your PC by using a Remote Desktop client, you're creating a peer-to-peer connection. This means you need direct access to the PC (sometimes called "the host").

    If you need to connect to your PC from outside of the network your PC is running on, you need to enable that access. You have a couple of options: use port forwarding or set up a VPN.

    Remote Desktop - Allow access to your PC from outside your network | Microsoft Learn---

    If the Answer is helpful, please click "Accept Answer" and upvote it.

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