My azure subscription got disabled and unable to upgrade

Lalith Chaitanya Karri 0 Reputation points
2024-05-27T08:03:26.2733333+00:00

I have enabled my azure account in May 2022 after that I didn't upgrade my account and now, I am trying to upgrade my account and I am unable to do due to the error below:
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Azure Cost Management
Azure Cost Management
A Microsoft offering that enables tracking of cloud usage and expenditures for Azure and other cloud providers.
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  1. Babafemi Bulugbe 2,755 Reputation points MVP
    2024-05-27T11:19:45.94+00:00

    Hello Lalith Chaitanya Karri,

    Thank you for posting your query in the Microsoft Q&A Community.

    I understand that you are not able to upgrade the subscription you created back in 2022.

    One of the reasons why you might not be able to upgrade the subscription now might be because of the expiration of the card linked to the account while creating the subscription. I would advise you create a support request to the billing Team to understand why you are not able to perform this operation.

    Let me know if further assistance is needed.

    Babafemi

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