I am looking to have a Microsoft Teams calling feature for our organization. We want to use teams to receive calls that are coming on restaurant's phone number. We already have Microsoft 365 Business basic license. What can I use to get this service?

Rajat 0 Reputation points

We have 8 restaurants in our market and each one of them has different phone number. We are looking to get the service in which when someone calls on those restaurant phone number, we receive them over teams and can also categorize them accordingly such as Guest Complaints, Restaurant Operations etc.

Microsoft 365
Microsoft 365
Formerly Office 365, is a line of subscription services offered by Microsoft which adds to and includes the Microsoft Office product line.
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  1. prashant chalke 75 Reputation points

    Hi, You need to get subscription team calling plan in order to get the calls in teams. Please read more about the team calling plan. In below link. https://learn.microsoft.com/en-us/MicrosoftTeams/calling-plans-for-office-365

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