Can we configure two lines on a phone?

Question

Having compatible Polycom phones, can we configure two lines on a phone?

This question is related to the following Learning Module

Answer 1

Hi Tanase, Monica Andreea,

Thank you for reaching out to us on the Microsoft Q&A forum.

Yes, you can typically configure multiple lines on a Polycom phone, depending on the model and the specific phone system you're using. Polycom phones are often designed to support multiple lines, allowing users to manage several calls simultaneously or to separate personal and business lines.

To configure multiple lines on a Polycom phone, you'll generally need to access the phone's settings through a web interface or via the phone's menu system. From there, you can assign different lines to specific buttons on the phone, allowing you to easily switch between them or handle multiple calls at once.

The exact steps for configuring multiple lines can vary depending on the model of your Polycom phone and the phone system you're using it with. I'd recommend consulting the user manual or reaching out to Polycom support for specific guidance tailored to your setup.

To obtain additional guidance, we advise you to get in touch with a Polycom engineer here:

Support | Poly, formerly Plantronics & Polycom

Please don't hesitate to reach out to us if you have any further queries.

Please "Accept the answer" if the information helped you. This will help us and others in the community as well.